WORK EXPERIENCE

October 2023 – today
Certified Training: Customer Experience Manager & Leadership

  • Including additional qualification im project management,
    PRINCE2®Foundation Edition 6, PRINCE2® Practitioner Edition 6
  • Professional Scrum Master® I (PSM I®)
  • Professional Scrum Product Owner® I (PSPOI®)
  • Employee Management


May 2023 – October 2023

Creative Consulting, Smart Agent GmbH (Startup & 6 months interim project)

  • Creating concept and strategy for a real estate platform, including look and feel, tone of voice, and product experience

April 2017 – April 2023
Senior Art Director, Amazon Ads

  • Vertical Creative Lead Consumer Electronics (equivalent to Creative Director job 
 description since 2021) including Forecast Calls and Revenue Responsibility, 
 Sales Trainings, Escalations, Resource Planning, Quality and Assurance
  • Creative Lead for multi-year strategic partnerships across consumer electronics, 
 entertainment, toys, CPG, financial service, hospitality and automotive brands 
 across Europe, US, CA and JP. 360° pitches and campaigns from research, 
 concept, presentation to UX/UI execution for brands together with internal 
 divisions like Alexa, Twitch, Prime Video, Music, IMDb (‚PC Finder‘ for Intel/
 Microsoft returning overwhelming customer feedback and still in use after 
 3 years), and on ground activations (Disney Xmas Shop Berlin)
  • Strategic client relationships (Marketing Directors Samsung, Bosch; MD 
 Germany Seat; MD Germany Disney)
  • Selection and EMEA-wide roll out of employee advocacy platform (EveryoneSocial)
  • Interim disciplinary management (Art Director, Intern, Freelancers)
  • Job Level Promotion Sr. Art Director


March 2016 – March 2017

Art Director, Amazon Advertising

  • Leading Amazon ads pitch department for custom solutions (Brand 
 Innovation Lab) in Germany. Preparing, leading and moderation of 
 workshops with clients and agencies both nationally and internationally
  • Creating corporate communication strategies and presenting those 
 to clients, agencies and internal teams
  • Top Tier ratings leading to extended responsibilities


April 2015 – March 2016
Team lead Designer, Amazon Media Group

  • Efficient capacity and resources planning
  • Team leader design, with focus on creative bar, quality and building 
 quality assurance


December. 2013 – April 2015

Visual Designer, Amazon Media Group

  • Service design (incl. UX/UI)
  • Onboarding and training of 8 freelancers


August 2012 – November 2013
Junior Art Director, Plan.Net Solutions GmbH (Serviceplan Group)

  • UX/UI design for various landing pages/ advertorials
  • Creative pitches for Disney, HRS, Olympia, BMW Mini


June 2010 – July 2012
Junior Graphic Designer, 12snap 
(mobile advertising agency)

  • Concept and design of a mobile platform for Nokia US
  • Design mobile websites and apps
  • Service design (incl. UX/UI) for Nokia and GSK
  • Creative pitches for Coca Cola, Yellow, Dominos
  • Mentoring interns

 

 

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EDUCATION
March 2005 - April 2010
University Degree in Design, Diplom Designer
Pforzheim University - Faculty of Design

September 2008 - January 2009 

Exchange Student
NSCAD University, Halifax, Canada



INTERNSHIP

Zut Alors Inc., New York
Factor Design GmbH & Co KG, Hamburg
magnolia werbeagentur, Mannheim



REFERENCES
Duncan Mackie
Head of Europe, Amazon Band Innovation Lab Mackdunc@amazon.com 


Dom Dressler
Design Director, Doctolib,
dominik.dressler@gmail.com

 

TOOLS
Adobe Creative Suite (Xd, Ps, Ai, Id, …), Figma, Sketch, Jira, Miro, Salesforce, Asana Microsoft Office (word, ppt, excel)

 

INTERESTS
Hiking (Everest Basecamp 2016, crossing 
the alps 2021) baking (especially motif cakes) interior design, films & books, graphic & design trends, AI

 

© 2023 HEIKE GEIER - LEGAL NOTICE

 

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